Shipping & Returns

Orders made after 9am (AEST) will be processed the next day
DOMESTIC ORDERS (AUSTRALIA)
Melbourne Metro area: 1-2 working days
Regional Victoria: 2-3 working days
Sydney, Adelaide, Canberra, Brisbane: 2-4 working days
Perth and Hobart: 2-5 working days
Darwin and Interstate Regional areas: 3-10 working days

INTERNATIONAL ORDERS
United States: 3-10 working days
United Kingdom: 3-10 working days
New Zealand: 3-6 working days
Canada: 3-10 working days
*OTHER COUNTRIES MAY VARY DEPENDING ON LOCATION & CUSTOMS*

RETURNS POLICY
If you have received a faulty, damaged, wrongly dispatched, or unsatisfactory item, we are committed to assisting you with an exchange.
*PLEASE FOLLOW THESE STEPS*

Gather Proof of Purchase:
Ensure you have a valid proof of purchase, such as a order number, confirmation email, or invoice.
Contact Us:
Please email ‘returns@georgies.coffee’ to report the issue.
In your email, provide the following information:
Your full name
Order or purchase details (valid proof of purchase, date of purchase)
A detailed description of the issue or reason for the exchange
Attach Documentation:
If applicable, attach clear photos of the faulty or damaged item . This will help speed the process and ensure we understand the issue.
Wait for Confirmation:

Our team will review your request and respond to your email within 24 hours.
Exchange Process:
Once your request is approved, we will guide you through the steps to return the item and arrange for a replacement to be sent to you.